Returns Policy

Customers must advise us in writing within 3 days of delivery with regard to damages in transit (which includes any visible damage to the outer carton or jetran pack), shortages or wrong goods delivered. For manufacturers’ faults customers must provide a written claim within 3 months of delivery. If returning goods via our carrier collection, please ensure they are adequately packed to avoid damage on their return to us. Goods will not be accepted back into stock without prior approval. Invoice queries (i.e. surcharges, special prices etc.) must be made within 7 working days.

Written notification can be by post, fax or email.

Postal Address: 39 Barton Road, Water Eaton Industrial Estate, Bletchley, Milton Keynes, Buckinghamshire, MK2 3HW